What to Expect: Typical Service Times
- OBD-II code reading with all code categories: 20 to 30 minutes
- Freeze frame data review and code interpretation: 15 to 30 minutes
- Total service with explanation: 30 to 60 minutes
How Our Technicians Approach OBD-II Code Reading
When a vehicle comes in for a code reading, we connect our professional scan tool and retrieve all code categories in sequence: permanent codes first, then stored codes, then pending codes. We document every code along with its associated freeze frame data before presenting any interpretation.
We review the complete code list in context. When multiple codes are present, we identify which ones appeared first, which are likely primary faults, and which are likely secondary codes triggered by the primary fault. This prioritization guides the diagnostic sequence.
We explain each relevant finding to the customer in plain language, distinguishing between codes that require immediate attention and codes that represent historical or intermittent faults that have not yet produced consistent symptoms.