What to Expect: Typical Service Times
- Live data monitoring road test under symptom conditions: 30 to 60 minutes per session
- Data review and analysis after road test: 30 to 60 minutes
- Additional targeted testing based on data findings: 1 to 2 hours depending on identified fault
How Our Technicians Approach Live Data Analysis
When a fault requires live data analysis, we begin by discussing the specific conditions under which the symptom appears so we can replicate those conditions during the monitoring session. The specific driving conditions, temperature, speed, load, and duration are all important for a productive live data session.
We configure our scan tool to monitor the most relevant parameters for the reported symptom and perform a road test while streaming and recording the data. We pay particular attention to the behavior of key parameters immediately before, during, and after the symptom occurs.
After the road test, we review the recorded data to identify which parameters deviated from expected values during the symptom event. We present the data findings and develop a targeted test plan before recommending any component replacement.